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Dear Customers

We have been in business for over 40 years selling appliances, the market has changed over this  time with prices, and customers expectation.

As a independent we keep revolving, with hundreds of sales per week from our store and online we do our very best to make sure all goes well.

We deliver up and down stairs across all types of flooring with installation and from time to time we come across some unusual situations.

Most of our sales come from recommendations, But it is impossible to please everyone, we will always have small problems like

traffic / plumbing / electrics and customers being let down by the manufacturer, which looks bad on us.

We will always do our best as word and mouth is the best way off advertising and keeps us in business.

Good or bad reviews show us as a real firm, not here today gone tomorrow.

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A3 Appliances - Highly commended, Independents Business awards 2011 ( Best large independent Retailer )

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A3 Appliances - Awarded Certificate for high standards of courtesy 2014 (CAMPAIGN FOR COURTESY Charity no 328296)

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Please send as a review, email a3appliances@btconnect.com rate us 1 to 5

Sandra Fitzpatrick 

I visited A3 appliances on Friday (late afternoon) 3rd March. I was shown a variety of washing machines ranging in price. After I decided which machine I wanted the man said he could deliver/plumb in/take away old machine on Saturday 4th March which I accepted. I am so happy with the speed and efficiency in which this was dealt with. Thank you so much. 
John 


Very helpful and polite staff, delivery and fitting perfect.

Peter / Louise  7 STAR

I want to thank the staff at A3 Appliances for all there help, I was passing about 6 weeks ago and on the off chance I popped in to see if they had any card board for my son's school project, the shop was busy but the store owner was so helpful.On Monday this week our washing machine broke down, Once again had friendly service the washing machine was delivered the next day and the old one taken away.Price of our new washing machine was the same price as everywhere, but the service you cant beat, I would give 7 stars.

Rocky Robinson-Rising 

Just to say I received a brilliant service recently from your Surbiton branch.
Many thanks to the gentleman running the branch he helped me order an Electrolux outer oven door replacement.
The part was delivered to the store very quickly and he was able to assist me further by fitting the handle, which was above and beyond!
Brilliant service and I will recommend to anyone!

Loraine Peasley 

Just to say that the Rangemaster cooker and other items have been safely delivered here in South West France.  I would like to thank you for your efficient, helpful and courteous service throughout our business dealings and would have no hesitation in purchasing through your company again or recommending you to friends here or in the UK.

BGL Property - Jane 

Thanks for the efficient service, as ever. TENANT HAPPY !!

David 

Thank you for superb service

The guys who delivered my fridge was very friendly and helpful and the fridge was cheaper than ( AO on line )

Alison Cutts 

Hi .. I would like to rate you 5/5

Dealt with Mark over the phone, Who was extremely helpful and knowledgable. My new Neff oven was delivered and installed next day by two really pleasant guys. 10 days quicker than john Lewis and around £140 cheaper!! One very happy customer !:) I shall be recommending you to all my friends and family.Thank You for super, Stress free experience X

Peter B 

From Sale, Price, Delivery and Installation, Top service, I highly recommend.

Juliet 

Amazing service, my washing machine broke down this morning, new one delivered and installed same day, found A3 Appliances online, really helpful and polite, well deserved five stars.

James & Sue 

On Saturday we purchased appliances, Staff very helpful, lots of new ideas for our kitchen, even came  around to check sizes, again really helpful thank you so much.

Mr & Mrs Brown 

We have used this firm for many years, well priced,  We highly recommend.

Mr & Mrs Patel 

Visited A3 Appliances store today for the first time, I would like to say your staff where helpful and polite.My new washing machine and dryer have both been fitted the same day, what super services your installer was professional, tidy and respectful.

Gary B 

Excellent - lowest price online, delivered on time and installed 5 star.

James 

Easy to use site, Kept me informed and received my goods on time. I would be happy to use again.

R Everest 

Delivered and installed white goods. Excellent service all round. Would happily recommend.

Olivia 

Thanks-great service today,much appreciated!

Customer -  No name given 

Unhappy with your service refused to install.

A3 Appliances response - Sorry you feel you have to leave a negative review, I know what job this is, we were unable to install as you had no plumbing or electrics to install a dishwasher.Our install service is for like for like, Not to run pipes fit taps and run electrics.We gave you a full refund and advice on what you need to do so you can have a dishwasher in the future.

Neil 

Amazing, ordered my Neff built in dishwasher last night online, arrived this morning and installed.I Would highly recommend.

S Benson 

Very good, easy to deal with, would use again.

Ben 

Excellent service.

Olivia Jones 

I like to say my new Bosch washing machine model WAE24367  is great, very easy to use, thank you for showing some of the useful programs like speed perfect.I will be looking to replace my tumble dryer, so I will be placing my order soon.

Mary  

I placed my Neff order today, very helpful staff, they price match some items and where even better on others, saved money really happy.

Lee 

Needed a washing machine and cooker quick, in and out in 10 mins, van loaded and delivered to my customer.

Wendy / John 

Second time we have used A3, cheapest price and amazing service.

Rob Davison 

Well first I would like to say Fantastic Customer Service, I'm not normally one to write reviews but on this occasion I thought I would. From start to finish it could have not gone smoother, being a busy chap I dont get time to look around so have to rely on the internet, I found their website very easy to work with so I placed an order for a new washing machine online. 1st thing the following morning I received a call from one of the team at A3 thanking me for my order and asking if I would like it delivered today ? Wow I only ordered it 10pm the night before, thats what I call good service, within 24 hours I had my new machine, they even fitted it for me (saved me doing it, and got the wife off my back!), I would not get service like this from some of the larger stores. I will be recommending them to my family and friends. Thanks A3 for saving the day.

Wayne Henry 

wow...what can I say...arrived 0900 Monday chose LG washer and by 1100 it was delivered and the old one taken away and prices still as good as big distibutors thanks again.

Andrew Wood 

Just purchased a dishwasher from A3 Appliances. I had great advice on which would be the best one, their team came and fitted it and took my old one away. This is my second purchase from A3, the first being a fridge freezer. I couldn't be happier with the purchases and will be coming back again should I need anything else. It is much better to have this personal service than if I had gone through a large chain. 

Mrs Young 

Very customer focused. Delivery gentlemen were outstanding - polite, professional. All installed, explained and left clean and tidy. Top service all round.

Mr & Mrs Kemp 

What service, fantastic, helpful and your delivery men were wonderful, first time I have used a3 appliances will recommend to friends.

Mrs Davison 

Ordered a Bosch washing machine, delivered and installed same day.

Mr Roberts 

Just like to say thank you for your help on my faulty Fridge Freezer,Your repose and exchange was quick. I would recommend your store to anyone.Your price and delivery 2 months ago was great, but you really proved what a professional firm you are by your service today.

Mr & Mrs Imann 

Very helpful firm with good prices, i would recommend

Mr Shaw 

Ordered 8 Neff appliances with A3 Appliances, very helpful went through my kitchen design with me and gave some new ideas, will use again for my next project.

Jeff 

Thanks for the oven repair, working well, I will call on you when I need to replace.

Mr & Mrs Spencer 

My wife and I would like to thank Brenda for her service and ideas in your store, the appliances look fantastic really makes the kitchen. We will recommend your firm to friends and family.


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